Our commercials · Ask Your Insurer · Spot J
Who sends the bill, the insurer or the hospital?
The real answer
An Explanation of Benefits is your plan’s statement of what it allowed and paid on a claim; the bill, if any, comes from the provider. For care the No Surprises Act protects, the provider may not bill you more than the in-network share the statement shows.

The words on screen
- *cuts to Billy traveling around town*
- You owe / $30,000.
- Standard Healthcare®We push papers around so you have to, too.
The spot, :30
- Billy
- Hey! You had a child six weeks ago, right? You owe $30,000.
- You
- What? You mean right now?
- Billy
- No, just eventually. You see, my little son Billy that I just gave you actually says it right on his forehead: ‘not Billy.’
The fine print, in full
Standard Healthcare is a parody. No real company is depicted. Billy makes house calls. Your doctor does not. Billy’s little son is an Explanation of Benefits; he is not a bill. Payment is due eventually.
ASK YOUR INSURER* *if OxiPlan® is right for Billy.